Network PBX Operation Manuals

1. Getting Started

2. Extensions

3. Contacts

4. Chat

5. Calls

6. CTI

7. Video Conferencing (Coming Soon)

8. CDR & Recordings

9. Voicemail

10. Extension Preferences

10.1. Extensions

10.2. Presence

10.3. Voicemail

11. Operator Panel User Guide

11.1. Getting Started

11.2. Call Management

11.3. Presence Management

11.4. Voice Management

11.5. Office Time Management

12. Call Centre Console Overview

12.1. Overview

12.2. Queue Panel

12.2.1. Getting Started

12.2.2. Manage Agent Status

12.2.3. Manage Queue Calls

12.3. Wallboard

13. Headset Setup

13.1. Integrate with Jabra Headsets

14. FAQs